Maintaining Client Relationships: Innovation

ALWAYS BE LOOKING FOR NEW WAYS TO SERVE THE CLIENT

As you process the problems and issues that, if resolved, would help the client achieve his/her goals, imagine if you could come up with a solution to one or more issues.  It would put you in a very privileged position.

Keep the following in mind:

  • Develop an innovative solution to help your client solve a problem
  • Test the product to remove the “bugs”
  • Assist the client to introduce the new business
  • Be available to help on a continuing basis
  • Be a resource on the most complex and demanding client business

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