Building Relationships with Your Clients: Production


Production, especially for the most demanding clients, will be king.  You must constantly test to make sure you are reaching the highest quality standards.

Keep in mind the following:

  • Discover any problems the client has had with your products or services
  • Take action to correct them immediately
  • Report back to the client to see if the problem(s) have been corrected
  • Watch your most intelligent and demanding clients to understand what they expect in terms of outstanding service
  • Take notes and begin to formulate your own decisions regarding your approach to outstanding service

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