Building Relationships with Your Clients: Production

PRODUCE, PRODUCE, PRODUCE!

Production, especially for the most demanding clients, will be king.  You must constantly test to make sure you are reaching the highest quality standards.

Keep in mind the following:

  • Discover any problems the client has had with your products or services
  • Take action to correct them immediately
  • Report back to the client to see if the problem(s) have been corrected
  • Watch your most intelligent and demanding clients to understand what they expect in terms of outstanding service
  • Take notes and begin to formulate your own decisions regarding your approach to outstanding service
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