Building Relationships with Your Clients: Innovative Ways to Help

ALWAYS BE LOOKING FOR NEW WAYS TO HELP

Once you are fully on board and knowledgeable if you are able to discover innovative ways of helping the client reach his/her goals, then you will be on your way to becoming a valued resource.

Keep in mind the following:

  • Listen to the client in order to pick up special needs or problems being encountered
  • Take notes for further reference
  • Observe, when possible, to personally understand the problems in greater depth
  • If you can envision a possible improvement in servicing the client, test your thought process with others who know their business
  • If the idea seems viable, discuss it with the client
  • If the client has interest then develop the idea and implement it
  • If the idea is commercial and will make the client money it will be especially valuable.

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